Production AI That Answers, Qualifies, and Converts
AI & Voice Agents
Techon Pixel builds AI voice agents that run in production, not in demos. We design the conversation, orchestrate the LLM behind it, and wire the agent into your phone lines and CRM so it answers, qualifies, and routes real callers every day.
What we do
How Can Techon Pixel Help You Ship Production AI Voice Agents?
Our work covers the full loop: inbound agents that answer and qualify, outbound agents that follow up on leads, warm-transfer detection that hands hot callers to your team at the right moment, and real-time analytics on every call. We also monitor the telephony layer itself, carrier health, number reputation, and connect rates, because a voice agent is only as good as the line it speaks on.
This is where our deepest production experience sits. Agents engineered by our founder at BlandLabs handle 400K+ calls a month for US companies, with published case studies behind the numbers, including a $430M-a-year healthcare operation whose transfer rate rose from 25% to 45%. We bring the same discipline of safety rails, pilots, and daily transcript reviews to every agent we ship.
AI Voice Agents
The 3 Key Elements of a Production Voice Agent
Conversation Quality
Scripted pathways, objection handling, and tested prompts. The agent holds context, sounds natural, and knows exactly when to hand the caller to a human.
Production Reliability
Warm-transfer detection, carrier and number health monitoring, and fallback routing keep agents answering when real call volume hits.
Measurable ROI
Every call is logged, classified, and reported in real time. Our founder's agents run 400K+ calls a month, with published case studies behind the results.
How we work
Six steps from first call to launch
Every engagement follows the same sequence. Each step ends with something you can see, test, and sign off on.
Use-Case Discovery
We map your call flows, volumes, and success metrics, then pick one qualifying use case for the first agent, the one where minutes saved or leads converted are easiest to measure.
Conversation Design
We script the pathway: greeting, qualification logic, objection handling, transfer conditions, and edge cases. You review the exact words before the agent ever takes a call.
Agent Build & Integration
We build the agent on the chosen LLM stack and wire it into your telephony, CRM, and scheduling systems so every call writes back to your source of truth.
Safety Rails & Compliance
Guardrails against off-script answers, consent and disclosure lines, do-not-call handling, and recording policies are configured before any real caller hears the agent.
Pilot & Tuning
The agent takes a controlled slice of live traffic. We review transcripts daily, tune prompts and transfer thresholds, and report conversion against your baseline.
Scale & Monitoring
Volume ramps once the metrics hold. Dashboards track connects, transfers, and outcomes in real time, while carrier health and number reputation stay under continuous watch.
Evidence
Related project
A project from our evidence library that sits behind this capability, labelled with the evidence class it belongs to.
American Way Health
Published customer result: $430M+ additional annual revenue across a voice operation handling 400K+ outbound calls per month.
Founder contribution delivered at BlandLabs, built around Bland AI's voice platform.
Read the case studyVerified technology
Only technologies confirmed in source code, project documentation or the live deployment are listed.
- Node.js
- TypeScript
- REST APIs
- Webhooks
- Bland AI APIs
- Convoso APIs
- AWS EC2
- Docker
- PM2
- NGINX
- TLS/SSL
- Scheduled background processing
Questions
Frequently asked questions
What does a production voice agent include?
Inbound agents that answer and qualify, outbound agents that follow up on leads, warm-transfer detection that hands hot callers to your team at the right moment, and real-time analytics on every call.
How is compliance handled before real callers reach the agent?
Guardrails against off-script answers, consent and disclosure lines, do-not-call handling and recording policies are configured and tested before any real caller hears the agent.
What results have agents like this produced?
Agents engineered by our founder at BlandLabs handle 400K+ calls a month. The published American Way Health case study reports $430M+ in additional annual revenue and a transfer rate that rose from 25% to 45%.
Your product remains yours
Your product remains yours. We work under defined confidentiality and intellectual-property terms, and we never use confidential client information to build Techon Pixel products or to serve another client.
Have an idea? Let's build it.
Book a free 30-minute consultation, or write to us, you will always talk directly to the person who builds your product.
Techon Pixel · info@techonpixel.com